In anticipation of its new 16-story hotel set to open in Spring 2025, Jamul Casino recently appointed Rocio Zorillo as its Hotel Director. Zorillo has more than 20 years in the hospitality industry, and in bringing that experience to Jamul she will lead team members through the opening of the hotel and beyond, as well as exceeding guest expectations during day-to-say operations. She is the first senior hire for the new hotel.
“We are delighted to welcome Rocio to the team of hospitality professionals working to bring this hotel tower to life, a dream many years in the making,” said Mary Cheeks, president and general manager of Jamul Casino in a press release. “We look forward to incorporating her insights and expertise to make this new 200-room hotel tower an overwhelming success, including further elevating the overall guest experience at Jamul Casino.”
Zorillo has earned customer experience and professional relationships in a wide variety of hospitality roles including managerial positions at resorts around the world such as Casa de Campo Resort & Villas in the Dominican Republic and Ritz-Carlton Naples, Tiburón in Florida. Most recently serving as the Senior Manager of Hotel Operations at Yaamava’ Resort & Casino in Highland, California. Her background includes leading diverse teams, optimizing guest experiences, and overseeing complex operational aspects at prestigious properties like Sheraton Hotel in Salt Lake City and Montage Deer Valley. With a solid foundation in front office management, guest services, and departmental leadership, Rocio’s primary goal is to enhance luxury hospitality standards and ensure top-tier guest satisfaction for Jamul Casino’s highly anticipated expansion.
“I’m extremely grateful for the opportunity to join this team of dedicated and hard-working individuals. I eagerly look forward to opening San Diego’s newest luxury hotel tower and curating a one-of-a-kind guest experience,” she said.
