Hanging up on phone scams

San Diego County District Attorney Summer Stephan

Scam artists are constantly adapting their tactics to trick unsuspecting victims into giving away personal information or money. If you’ve received a strange text message recently—one that seems too good to be true or suspiciously urgent—you’re not alone. Scam text messages, or “smishing” (SMS phishing), are on the rise across the country, and San Diego County is no exception.

One of the most common forms of fraud we’re seeing right now involves scam text messages — often referred to as “smishing,” a combination of “SMS” and “phishing.” These fraudulent messages arrive daily on mobile devices across San Diego County, so it’s critical that you know how to recognize them.

Scam texts may look like they come from trusted sources — banks, delivery services, government agencies, or even local businesses. They often contain urgent messages designed to scare or pressure you into clicking a link or responding. Once you do, scammers can install malware, steal your identity, or gain access to your financial accounts.

We want to ensure that you and your loved ones stay protected. Here’s what to watch for:
Common Scam Text Examples:
• Your package is on hold. Click here to reschedule delivery.
• Unusual activity on your bank account. Verify immediately.
• You’ve won a gift card! Claim your prize now.

• Jury duty notice: You missed your appearance. Avoid arrest by paying now.• Phone job opportunities: You can make $1,200 a day working from home.You have an unpaid toll, click the link to make a payment.

Warning Signs of Scam Text Messages:
• Unfamiliar Numbers: Messages from strange or international numbers should raise red flags.
• Suspicious Links: Links that look odd or don’t match the company’s official website.
• Spelling or Grammar Mistakes: Many scam messages contain typos or awkward phrasing.
• Urgent or Threatening Language: Messages that demand immediate action or threaten consequences.
• Requests for Personal Information: Legitimate businesses will not ask for your passwords, Social Security number, or bank info via text.

How to Protect Yourself:
• Do Not Click Links: If you’re unsure about a message, don’t click on any links. Go directly to the organization’s official website or app.
• Don’t Respond: Even replying “STOP” can confirm your number is active, leading to more scams.
• Block and Report: Use your phone’s tools to block the number and report the message as spam.
• Enable Spam Filters: Most smartphones have settings to reduce spam messages — take advantage of them.
• Forward messages to 7726 (SPAM). This helps your wireless provider spot and block similar messages.
• Stay Informed: Talk with family and friends, especially seniors who are often targeted, about these scams.

When scammers are identified and we have evidence to prosecute them, we will, but public awareness is the best defense. If you believe you’ve received a scam message or fallen victim to one, contact your local law enforcement agency or file a report with the Federal Trade Commission at www.reportfraud.ftc.gov.

No one is immune to scams but staying alert and informed can help keep your identity and finances safe. As your District Attorney, I’m committed to increasing communication and accessibility between the DA’s Office and the public. I hope these consumer and public safety tips have been helpful.

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