Watch out for home-improvement scams

San Diego District Attorney Summer Stephan

Spring is a popular time for homeowners to start tackling repairs, yard updates, and home‑improvement projects. Unfortunately, it’s also when fraudulent contractors and scammers increase their efforts to take advantage of residents, especially seniors, who may be eager to fix a roof leak, paint a home, or upgrade landscaping before summer.

These scams take many forms. Some involve “travelling contractors” who show up at your door offering a great deal for work they claim to have leftover materials for. Others operate through online ads and social media, offering steep discounts or pressuring you to pay upfront. Once they receive a deposit, they disappear or do substandard work that leaves homeowners worse off and out thousands of dollars.

Our Consumer Protection Unit sees a spike in these cases every spring with problem areas consistently with home additions, swimming pools and solar panels. The good news is that by knowing the warning signs and your rights, you can significantly reduce your risk.

Common red flags of home-improvement scams include:
A contractor shows up unsolicited, claiming they are “in the neighborhood” with extra materials.

You are pressured to make a quick decision or told the deal is only good “today.”

The contractor asks for large upfront payments or full payment before work begins.

Requests to pay in cash, gift cards, wire transfer, or peer‑to‑peer payment apps.

The contractor cannot provide a license number or gives one that doesn’t match their name.

No written contract is provided, or the contract is vague about the scope of work.

The contractor refuses to provide references or becomes defensive when asked for them.

In California, contractors performing work valued at $500 or more must be licensed by the Contractors State License Board (CSLB). Licensing protects homeowners by requiring background checks, bonding, and accountability if something goes wrong.

How to protect yourself this spring:
Always verify a contractor’s license through the CSLB website.

Get at least three bids from reputable contractors before deciding.

Read and understand the entire contract before signing and never sign a blank or incomplete document.

Never pay more than the legally allowed 10 percent down payment (or $1,000, whichever is less) for a home-improvement contract.

Avoid cash payments and keep copies of all receipts and agreements.

Check reviews and ask for references from recent jobs.

Trust your instincts—if something feels off, walk away.

What to do if you are scammed:
Stop all communication with the fraudulent contractor and document everything.

File a complaint with the Contractors State License Board.

Report the fraud to your local law enforcement agency or the District Attorney’s Consumer Protection Unit.

Contact your bank or credit card company if you paid electronically to see whether a charge back or dispute is possible.

Save all photos, contracts, receipts, and screen shots of online ads or messages.

Warn neighbors—many travelling contractor scams target entire neighborhoods.

Spring home projects should improve your home, not create financial harm. By staying alert and working only with reputable, licensed professionals, you can protect your investment and avoid becoming a victim.

If you believe you’ve encountered a fraudulent contractor or have been the victim of a home‑improvement scam, contact the San Diego County District Attorney’s Consumer Protection Unit at (619) 531‑3507 or report a bad contractors to CLSB.

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